CSLC DEMO · baseline: Aug 2026 assessment readout · weeks since are illustrative

Full funnel summary

Cost per consult & patient, by brand › market › service — based on Jane bookings, not the platform conversion column. Gold columns: real treated patients credited to the channel (first-touch, 2026 cohort).
Funnel WoW: week of 2026-09-21 vs 2026-09-14 · clicks → consults → treated, by brand › market › service
rank by
BRAND › SERVICECLICKSBOOKING CLICKSCONSULTSCONSULT → TREATTREATEDGP IMPACT WOW
CSLC · Injectables890965271%37−$34K
CSLC · Facial289411872%13+$4K
CSLC · Laser & hair356291464%9−$11K
CSLC · Body214221267%8+$2K
CSLC · brand & other39124————
RegenCen · HRT & regenerative1,020882972%21−$19K
Boyd · all services (social-led)1,4701314482%36+$21K
Win-back · dormant band————94 rebooked+$12K
TOTAL4,63043116973%124 + 94−$25K
Clicks from GA4 + platforms; booking clicks are the wave-1 number (38 of 49 profiles live); consults and treated from Jane. GP impact is the week-over-week change in implied gross profit at patients × $1,459, summed within the row.
BIGGEST DROPS BY GROSS PROFIT IMPACT
CSLC · Naples · Injectables
−$34Kimplied GP
consults 41 → 31 across 3 channels · treat rate 68% · $486/patient
−24% on flat spend - demand, not budget. Snowbird season starts wk of Oct 12.
Trace across 3 channels ↓
RegenCen · HRT consults
−$19Kimplied GP
consults 17 → 12 · $0 media (organic rankings) · open plans in Jane full
CAPACITY, NOT DEMAND - de novo clinics open 2 days/wk
Trace to booking flow ↓
CSLC · Grand Rapids · Laser
−$11Kimplied GP
consults 12 → 8 · $512/patient · hair-removal seasonality holds the pattern
spend −$0.3K - within plan; watch one more week
Trace across 2 channels ↓
BIGGEST GAINS BY GROSS PROFIT IMPACT
CSLC · Google restart · Neurotoxin terms
+$26Kimplied GP
patients 11 → 18 · spend +$1.9K · $542/patient vs $661 gate
permitted terms only; certified tier staged behind LegitScript
Trace to campaign ↓
Boyd · Social
+$21Kimplied GP
consults +14 · spend +$480 · $19/patient - the always-on engine
two carousel posts drove 61% of the week's saves
Trace to posts ↓
Win-back · dormant email, batch 2
+$12Kimplied GP
rebookings 61 → 94 · send cost $0.4K · 750-patient band, capped cadence
holding for the email redesign before scaling past the band
Trace to segments ↓
Ranked by implied gross profit, not by percentage change, at brand × market × service, summed across channels — a service losing ground on every channel at once splits into pieces too small to rank. Volume is summed; cost per patient uses Jane bookings credited first-touch, so the dollars are a sum of per-market impacts rather than one averaged rate. The arithmetic everywhere is patients × $1,459 annual gross profit, the readout convention (Kurt's). Consults lag clicks by ~1 week and treatments lag consults by ~2, so the latest week is provisional; nothing in this view triggers a spend move on its own — it sets Monday's agenda.
Excluding latest week (lag) Sparklines: clicks · consults · treated — full window, dashed tail provisional

All channels

Week of 2026-09-21. Spend from the budget file, patients from Jane (first-touch). Gate = the stop-rule from the readout; a channel over its gate for two consecutive weeks comes to Monday's meeting with a proposal attached.
CHANNELSPEND / WKCONSULTSTREATEDCOST / PATIENTGATEWOW SPENDWOW PATIENTS
Google Ads - restart (permitted terms)$9,7502718$542$661+$1.9K+7
Meta - conversion layer$1,6101914$115$450+$0.2K+3
Boyd - organic social$4803125$19—+$0.5K+14
Direct mail (holdout-tested)$2,300119$256$450$0−1
TV - Michigan (winding down)$4,100n/a0 attributedunmeasuredcut−$3.7K—
Print / magazine (winding down)$1,900n/a0 attributedunmeasuredcut−$1.1K—
SEO / organic (all brands)$0 media6447$0——−4
Referral (unmanaged)$05849$0——+2
Win-back email - dormant band$400—94 rebooked$4—$0+33
TV and print rows keep their history visible while contracts unbundle at the November renewal wall; "0 attributed" is the address-match read from the assessment, not a claim that reach is worthless — it is a claim that this budget deserves evidence. Referral at 40% of new patients is the largest unmanaged channel in the company.

Google Ads restart

Company-owned accounts, clean destinations, permitted terms first. The history bought blocked clicks at ~$1,392/patient in agency accounts; the restart runs behind a $661 cost-per-patient gate with stop-rules at the campaign level. Certified terms staged behind LegitScript (~$2K/yr; application submitted 9/24).
CAMPAIGNSPEND / WKCLICKSCONSULTSTREATEDCOST / PATIENTVS GATE
Neurotoxin - MI markets$4,320612139$48027% under
Neurotoxin - FL markets$2,61034474$6531% under
Facial / consults - MI$1,74028954$43534% under
Filler - MI (staged)$1,08014621$1,08063% over - week 2 of 2, pauses Monday
The gate fires at the campaign, not the account: Filler-MI hits its two-week test limit Monday and pauses unless Friday's consults post. Nothing certified runs until LegitScript clears; competitor precedent says the lanes work once it does.

Meta conversion layer

Pixel + CAPI live 9/10 (wave 2, plumbing). No spend before the pixel, no objective but conversion, no dollar past the $450 gate. Awareness is past its bend — reach already exceeds the audience — so the budget works the warm pool only.
ADSETSPEND / WKCLICKSCONSULTSTREATEDCOST / PATIENTVS GATE
Warm - site visitors 90d, MI$74041897$10676% under
Warm - IG engagers, all brands$53038775$10676% under
Lookalike test - treated patients (gated)$34020132$17062% under
The warm pool caps this channel until organic grows it — Boyd's 94K followers against ~12K across the company brands is the free-media asset that raises the ceiling. Scale waits on that, not on budget.

Traditional wind-down

Keep what proves, convert what cannot, gate the rest. Markets get different rules because their evidence differs; contracts unbundle so every line can be read; nothing renews before November.
LINESPEND / MOEVIDENCESTATUSANNUALIZED WHEN RESOLVED
TV - WDIV Detroit$0no acquisition lift in the natural experimentresolved 9/25−$38K
TV - remaining MI clocks$16,400unmeasurable as runningresolves at renewal wall−$197K
Print / magazine$7,6000 attributed patientsunbundling−$91K
Direct mail$9,900scales cycle by cycle behind its own holdoutsKEPT - measured—
Cumulative freed spend to date: $614K of the $969K identified at the readout, growing to $1.18M as the TV clocks resolve. Freed dollars route by the plan: restart first, win-back second, the rest banks.

Funnel compare

Week of 2026-09-21 vs 2026-09-14, by brand. Clicks from GA4 + platforms, consults and treated from Jane. The leak the assessment found — demand reaching pages with no way to book — closes as booking buttons roll out (38 of 49 profiles live).
BRANDIMPRESSIONSCLICKSBOOKING CLICKSCONSULTSTREATEDCONSULT → TREATWOW
CSLC148,2002,140212966770%−8 treated
RegenCen61,4001,02088292172%−4 treated
Boyd39,8001,470131443682%+11 treated
Booking clicks are the number that did not exist before wave 1: the education library's 24,000 visits produced 35 booking clicks at the readout. The button rollout and page CTAs are the cheapest patients in the plan.

Change log

Every spend move, gate event, and wiring change, dated. This is the record the weekly meeting runs on — and the answer to "what did the agency do this month," whoever the agency is.
2026-09-25STOPPEDTV - WDIV Detroit resolved; $38K annualized out. Freed-spend total: $614K of $969K.
2026-09-24WIREDLegitScript application submitted for cslcbeauty.com (~$2K/yr). Certified paid tier stays staged until cleared.
2026-09-22SHIPPEDBooking buttons live on 38 of 49 business profiles (24 at readout). Wave 1, cost: zero.
2026-09-18RAISEDNeurotoxin-MI caps up $1.9K/wk at $480/patient - inside the $661 gate; two-week review set.
2026-09-15SHIPPEDDormant win-back batch 2 (750-patient band, capped cadence): 94 rebookings. Holds for email redesign before scaling.
2026-09-12FLAGGEDDe novo clinics at 2 days/wk - capture spend in those markets capped until capacity opens. To Monday's agenda.
2026-09-10WIREDMeta pixel + CAPI live (wave 2). First conversion-measured social spend in company history.
2026-09-08WIREDBudget file reconciled to Kurt's conventions; every number on this page traces to a client system.